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Consolidating service enginering perspectives

conference contribution
posted on 2015-01-01, 00:00 authored by Purnomo Yustianto, Suhardi, Robin Ram Mohan DossRobin Ram Mohan Doss
Similar with definition of 'service', the term 'service engineering' (SE) can be broadly defined based on the context and the referring domain. This paper explores the evolutionary definition of SE, with later emphasis on IT/IS perspective. The paper begin with general definition of service and service engineering before elaborating IT perspectives on IT. A review on service orientation, Service Oriented Architecture (SOA) and Service Oriented Methodology (SOM) is also provided in the final part, before concluded with conclusion and suggested future work. In a more general perspective of Service Science, SE is defined as a process of developing newly specified business service, while in IT perspective SE alternately defined as applying service-orientation approach in an enterprise and its IT infrastructure, closely related with SOA approach. Therefore, to consolidate both perspectives, SE can be applied for designing specific business services, as the original definition, combined with bottom up, or meet-in-the-middle approach in the conception of software services during the analysis.

History

Event

Information Technology Systems and Innovation. International Conference (2nd : 2015 : Bandung, Indonesia)

Pagination

1 - 7

Publisher

IEEE

Location

Bandung, Indonesia

Place of publication

Piscataway, N.J.

Start date

2015-11-16

End date

2015-11-19

ISBN-13

9781467366649

Language

eng

Publication classification

E Conference publication; E1 Full written paper - refereed

Copyright notice

2015, IEEE

Title of proceedings

ICITSI 2015: Proceedings of the International Conference on Information Technology Systems and Innovation

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