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Reporting usability defects: limitations of open source defect repositories and suggestions for improvement
conference contribution
posted on 2015-01-01, 00:00 authored by N S M Yusop, John Grundy, Rajesh VasaRajesh VasaCapturing good quality defect reports is critical for ensuring quick resolution of defects. While a range of studies into defect reporting exists, to date, very few focused on usability defect reporting issues can be found. To better understand issues specific to usability defect reporting, we carried out a survey of 56 contributors to the Mozilla and Google Chromium software projects spanning both usability defect reporters and developers. We discovered a range of limitations and key issues in current usability defect reporting tools and approaches identified as important by reporters and developers. In addition, we highlight opportunities to improve defect-reporting tools based on these open source communities' needs.
History
Event
Australasian Software Engineering. Conference (24th : 2015 : Adelaide, South Australia)Volume
2Pagination
38 - 43Publisher
Association for Computer MachineryLocation
Adelaide, South AustraliaPlace of publication
New York, N.Y.Publisher DOI
Start date
2015-09-28End date
2015-10-01ISBN-13
9781450337960Language
engPublication classification
E Conference publication; E1.1 Full written paper - refereedCopyright notice
2015, Association for Computer MachineryEditor/Contributor(s)
F Kuo, S Marshall, H Shen, M Stumptner, M BabarTitle of proceedings
ASWEC 2015 : Proceedings of the 24th Australasian Software Engineering Conference Volume IIUsage metrics
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