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Spreading word: author frequency of app user reviews
conference contribution
posted on 2016-01-01, 00:00 authored by Leonard HoonLeonard Hoon, M Stojmenović, Rajesh VasaRajesh Vasa, G FarrellApp stores allow developers to publish new updates directly to users. Users evaluate and leave public reviews of their opinions and experiences for others to see. App ratings and reviews are a purchase determinant for users, and are free user-based usability tests. Existing literature offers approaches to extract information from or to summarise app reviews, but what can we say about the authors themselves? We analysed about 8.7 million iOS app reviews written by over 5.5 million unique authors. We found that 71.5% of authors only wrote one review. Only 13,224 instances of authors re-reviewing were observed, by 12,667 authors for 3,345 apps.
History
Event
Computer-Human Interaction Special Interest Group. Conference (28th : 2016 : Launceston, Tas.)Series
Computer-Human Interaction Special Interest Group ConferencePagination
643 - 645Publisher
Association for Computing MachineryLocation
Launceston, Tas.Place of publication
New York, N.Y.Publisher DOI
Start date
2016-11-29End date
2016-12-02ISBN-13
978-1-4503-4618-4Language
engPublication classification
E Conference publication; E1 Full written paper - refereedCopyright notice
2016, ACMEditor/Contributor(s)
[Unknown]Title of proceedings
OzCHI 2016 : Connected futures : Proceedings of the 28th Australian Conference on Computer-Human InteractionUsage metrics
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