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A multi-objective sensitivity approach to training providers' evaluation and quota allocation planning

journal contribution
posted on 2011-01-01, 00:00 authored by J Ignatius, A Mustafa, M Jantan, Chee Peng LimChee Peng Lim, T Ramayah, J Leen
The practice of solely relying on the human resources department in the selection process of external training providers has cast doubts and mistrust across other departments as to how trainers are sourced. There are no measurable criteria used by human resource personnel, since most decisions are based on intuitive experience and subjective market knowledge. The present problem focuses on outsourcing of private training programs that are partly government funded, which has been facing accountability challenges. Due to the unavailability of a scientific decision-making approach in this context, a 12-step algorithm is proposed and tested in a Japanese multinational company. The model allows the decision makers to revise their criteria expectations, in turn witnessing the change of the training providers' quota distribution. Finally, this multi-objective sensitivity analysis provides a forward-looking approach to training needs planning and aids decision makers in their sourcing strategy.

History

Journal

International journal of information technology and decision making

Volume

10

Issue

1

Pagination

147 - 174

Publisher

World Scientific Publishing

Location

Singapore, Singapore

ISSN

0219-6220

eISSN

1793-6845

Language

eng

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2011, World Scientific Publishing Company