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An audit of clinical outcomes and client and referrer satisfaction with a mood and anxiety Disorders unit
journal contribution
posted on 2004-11-01, 00:00 authored by R Lewis, E Musella, Michael BerkMichael Berk, Seetal DoddSeetal Dodd, Helen Mckenzie, M HylandObjective To evaluate outcome and client and referrer satisfaction with the service provided by a Mood and Anxiety Disorders Unit (MADU).
Method MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.
Results Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD = 1.27). In comparison the mean PGI rating at the time of follow-up was 6.64 (SD = 1.91).
Conclusions Specialist mood disorders units are a useful and potentially cost-effective additional service included as a part of a mental health service.
Method MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.
Results Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD = 1.27). In comparison the mean PGI rating at the time of follow-up was 6.64 (SD = 1.91).
Conclusions Specialist mood disorders units are a useful and potentially cost-effective additional service included as a part of a mental health service.
History
Journal
Journal of evaluation of clinical practiceVolume
10Issue
4Pagination
549 - 552Publisher
Wiley - Blackwell PublishingLocation
Oxford, EnglandPublisher DOI
ISSN
1356-1294eISSN
1365-2753Language
engPublication classification
C1.1 Refereed article in a scholarly journalCopyright notice
2004, Blackwell PublishingUsage metrics
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