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Cross-cultural team effectiveness for MBA students studying in an immersion program

journal contribution
posted on 2016-08-22, 00:00 authored by Steve Ogden, Jane Menzies
We focus on cross-cultural team effectiveness for MBA students involved
in an immersion program, examining the development of knowledge
about cultural traits, the challenges associated with teamwork, and
factors that promote or hinder team performance, based on qualitative
results of a survey of 20 students who participated in the program. Key
observed traits included; Indonesians were perceived to be
collectivist/relationship, Australians were laid back, informal but task
focused, and Americans were hard working and outspoken. Key
challenges faced by students included managing cultural differences,
culturally embedded decision-making styles and communication/
language hurdles. Team performance was facilitated by acknowledging
and addressing cultural issues from the start, not being ethnocentric,
valuing team diversity, and focusing on task completion.

History

Journal

Higher education review

Volume

48

Issue

3

Pagination

23 - 50

Publisher

Tyrell Burgess Associates

Location

London, Eng.

ISSN

0018-1609

Language

eng

Publication classification

C1 Refereed article in a scholarly journal; C Journal article

Copyright notice

2016, Tyler Burgess Associates

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