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Process performance indicators in redesigning the patient care process

journal contribution

posted on 2011-01-01, 00:00 authored by Elena GospodarevskayaElena Gospodarevskaya, L Churilov

Process performance indicators in redesigning the patient care process

History

Journal

Business process management journal

Volume

17

Issue

6

Pagination

1012 - 1038

Publisher

Emerald

Location

Bradford, Eng.

Publisher DOI

https://doi.org/10.1108/14637151111182738

ISSN

1463-7154

Language

eng

Notes

Reproduced with the kind permission of the copyright owner.

Publication classification

C1.1 Refereed article in a scholarly journal

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Categories

Information systems not elsewhere classified

Keywords

Australia hospital management health care service delivery systems process redesign process performance indicators ethnographic case study Social Sciences Business Management Business & Economics INFORMATION TECHNOLOGY Information Systems

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All Rights Reserved

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