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The response of corporate strategy to competitive challenges: the predicament of Australian Mutual Insurers 1970-2000
The internal struggles faced by insurers as they adjusted their orga- nisational structures to cope with new competitive challenges that emerged in the 1980s provide insights into the organisational learn- ing process. Progression was not smooth or linear. It included a degree of experimentation and introspection. A dynamic capabilities framework is used to analyse the ability of a large long-established insurer to adapt to the emerging financial market environment. Internal change routines were not capable of achieving the degree of reorganisation needed. The disruption to business that followed contributed to poor performance outcomes throughout the 1980s and early 1990s.
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Journal
Australian Economic History ReviewVolume
58Issue
3Pagination
315 - 337Publisher
WileyISSN
0004-8992Publication classification
C Journal article; C1 Refereed article in a scholarly journalCopyright notice
2018, Economic History Society of Australia and New Zealand and John Wiley & Sons Australia, Ltd.Usage metrics
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