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Value congruence, control, sense of community and demands as determinants of burnout syndrome among hospitality workers
journal contribution
posted on 2019-01-01, 00:00 authored by Á Asensio-Martínez, Michael Leiter, S Gascón, S Gumuchian, B Masluk, P Herrera-Mercadal, A Albesa, J García-CampayoEmployees working in the hospitality industry are constantly exposed to occupational stressors that may lead employees into experiencing burnout syndrome. Research addressing the interactive effects of control, community and value congruence to alleviate the impact of workplace demands on experiencing burnout is relatively limited. The present study examined relationships among control, community and value congruence, workplace demands and the three components of burnout. A sample of 418 employees working in a variety of hospitality associations including restaurants and hotels in Spain were recruited. Moderation analyses and linear regressions analyzed the predictive power of control, community and value congruence as moderating variables. Results indicate that control, community and value congruence were successful buffers in the relationships between workplace demands and the burnout dimensions. The present findings offer suggestions for future research on potential moderating variables, as well as implications for reducing burnout among hospitality employees.
History
Journal
International journal of occupational safety and ergonomicsVolume
25Issue
2Pagination
287 - 295Publisher
Taylor & FrancisLocation
Abingdon, Eng.Publisher DOI
eISSN
2376-9130Language
engPublication classification
C Journal article; C1.1 Refereed article in a scholarly journalCopyright notice
2017, Central Institute for Labour Protection – National Research Institute (CIOP-PIB)Usage metrics
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burnoutcommunityengagementhospitality industrystressvalue congruenceworkplaceScience & TechnologyTechnologyLife Sciences & BiomedicineErgonomicsPublic, Environmental & Occupational HealthEngineeringSOCIAL SUPPORTOCCUPATIONAL STRESSEMOTIONAL LABORSUBSTANCE USEJOB STRAINASSOCIATIONPREDICTORSTEACHERSHABITSNURSES
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