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Work teams : perceptions of a ready-made support system?
Much research on work teams has been focused at the team-level, considering such issues as effectiveness, productivity, and overall interaction. Using qualitative in-depth interviews, the author has asked the question: what is the experience of the individual working within a team? This paper discusses one theme to have emerged, that of perceptions of support being provided within the team. Respondents' accounts presented an expectation that support would be forthcoming from other team members. The discussion considers the experiences of respondents both when this support was received and when it was not, prompting a reconsideration of our understanding of work teams. Further discussion shows how the expectation and provision of this support has implications for how individuals view both teams and organizational work in general, and how consideration of this issue can assist managers in the renewal of employees' energy and well-being.
History
Journal
Employee responsibilities and rights journalVolume
15Issue
2Pagination
71 - 83Publisher
Springer New York LLCLocation
New York, N.Y.Publisher DOI
ISSN
0892-7545eISSN
1573-3378Language
engPublication classification
C1.1 Refereed article in a scholarly journalCopyright notice
2003, Plenum Publishing CorporationUsage metrics
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